Contact Support

  • Email: [email protected]
  • Telephone: 02 8880 7983
  • Hours:
    Mon-Fri 10am - 9pm AEDT
  • Hours:
    Sat-Sun 10am - 3pm AEDT
  • Closed:
    Christmas Break
  • 25th Dec - 26th Dec
  • Closed:
    New Years Day
  • 1st Jan

Contact Support

  • Email: [email protected]
  • Telephone: 02 8880 7983
  • Hours:
    Monday-Friday 10am - 9pm AEST
  • Hours:
    Sat-Sun 10am - 3pm AEDT
  • Closed:
    Christmas Break
  • 25th Dec - 26th Dec
  • Closed:
    New Years Day
  • 1st Jan

Release Notes

System Release Notes 1: 1st May 2024
Bug fix for the ITC flow - There are no more errors when submitting and approving an ITC by FA - An email will also be automatically sent when an ITC is su...
Fri, 25 Oct, 2024 at 3:16 PM
Known Issues
We are working on isolating and fixing every issue that we're aware of. Some issues might not be listed here. We characterise Known Issues as follows: ...
Thu, 12 Dec, 2024 at 1:46 PM
System Release Notes 2: 9th May 2024
Three bug fixes + changes for vouchers - Number of uses for single use vouchers should now be updated * - Fixed bugs around editing vouchers ** - The value...
Fri, 25 Oct, 2024 at 3:16 PM
System Release Notes 3: 24th May 2024
The version number of the system is now visible in the bottom left hand corner of the admin screen For a registration with multiple transactions (e.g. ...
Fri, 25 Oct, 2024 at 3:17 PM
System Release Notes 4: 4th June 2024
New sign in page design - This has been done to easily differentiate between signing in as an admin and as a participant - Labels clearly state which page ...
Fri, 25 Oct, 2024 at 3:18 PM
System Release Notes 5: 19th June 2024
The bug where a registration on behalf of an existing family member cannot be submitted if there are additional questions set at all levels has been fixed ...
Fri, 25 Oct, 2024 at 3:18 PM
System Release Notes 6: 12th July 2024
The Search and filter feature of the ledger is now fully functional Improved ledger performance - 10 rows per page - A maximum of 12000 transactions per...
Fri, 25 Oct, 2024 at 3:18 PM
System Release Notes 7: 14th August 2024
Improved ledger performance - A maximum of 100,000 transactions per CSV The ability for FA to assign a Role to a Registration Type and for it to be inhe...
Fri, 25 Oct, 2024 at 3:19 PM
System Release Notes 8: 24th September 2024
1. Role type has been added a coloumn in the All Details Report (Standard Report)  2. Product Copy URL feature now redirects the users to the relevant p...
Fri, 25 Oct, 2024 at 3:19 PM
System Release Notes 9: 22nd October 2024
Club Training Category* - A new label is visible when managing an organisation's details - Only an FA Admin can edit this field Participant record c...
Fri, 25 Oct, 2024 at 3:15 PM