Refund FAQ
Current Process Enhanced Process If an organisation’s final disbursement amount for the period is negative, no disbursement is made for ...
Wed, 11 Feb, 2026 at 9:17 AM
Disbursed – Registration fee amount collected by Football Australia on behalf of the relevant organisation that has been paid to that organisation on the Se...
Wed, 11 Feb, 2026 at 9:13 AM
The participant will not receive the service fee as part of their refund. As the platform has been utilised, charges to 3rd party providers as part of the r...
Wed, 6 May, 2026 at 12:44 PM
Each portion of your registration payment is at the discretion of the relevant organisation and their refund policy. Please contact the specific organisatio...
Wed, 6 May, 2026 at 12:52 PM
Yes, we can still refund you and the amount will arrive in the bank account linked to the cancelled credit card. If you have and questions or concerns r...
Wed, 6 May, 2026 at 1:16 PM
Yes, we can still refund you via bank transfer. Please contact the refunds team - refunds@playfootball.com.au and provide a letter from your bank, confirmi...
Wed, 6 May, 2026 at 2:33 PM
Once all organisations have actioned their refund approval tickets please allow up to 7 business day for the approved refund amount to be returned to the ca...
Wed, 6 May, 2026 at 2:36 PM