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2025 Registration System - FAQ

Participant - How to Complete a Draft Registration
1. Go to playfootball.com.au. Sign in to your 'Football Network' account Once you sign in, your name will appear in the top-right hand co...
Thu, 25 Sep, 2025 at 3:13 PM
Participant - Creating a Participant Record
When you login to PlayFootball for the first time, it is required that you create or claim a participant record. This support article will provide a step-by...
Fri, 26 Sep, 2025 at 12:57 PM
Participant - How to Search for a Club
To search for a club you will need to follow these steps. Sign into the PlayFootball system Click on the word "Product" in the search bar  S...
Thu, 17 Oct, 2024 at 3:17 PM
Participant - Why is my voucher not deducting its full amount
A voucher will only deduct the fee that is being charged by the issuing organisation. Due to this if the voucher amount is greater than the organisation'...
Fri, 31 May, 2024 at 1:21 PM
Participant - How to pass through the Registration Terms and Conditions
Please follow the steps below to progress through from the 'Terms and Conditions, and Disclaimers' step. 1. Select 'View Document' ...
Tue, 19 Aug, 2025 at 4:21 PM
Admin - How do Participants Receive a whole Refund
Refunds are now actioned by each organisation involved in the registration cost. This can be seen through the breakdown of costs for a registration. O...
Fri, 31 May, 2024 at 1:18 PM
Admin - How to upload a Terms and Conditions document
Step 1: Access the Terms and Conditions Step of the creation of a new product In this step you will be required to input Terms and Conditions for your clu...
Fri, 31 May, 2024 at 1:18 PM
Admin - How to view product fields
To view the fields that have been set on a product please complete the following steps.  Step 1: View the registration products at the club level  ...
Fri, 31 May, 2024 at 1:17 PM
Admin - Why can't Participants see a product
A participant may be unable to view a product when registering due to a multitude of reasons which can be found through the products "Competition Detai...
Fri, 31 May, 2024 at 1:18 PM
Admin - How to Find All Registration Products - Created or In-Draft
This article shows a step by step guide for how to find all of your clubs registration products including products with non-playing roles and draft products...
Thu, 17 Oct, 2024 at 3:19 PM