Contact Support

  • Email: [email protected]
  • Telephone: 02 8880 7983
  • Hours:
    Mon-Fri 10am - 9pm AEDT
  • Hours:
    Sat-Sun 10am - 3pm AEDT
  • Closed:
    Christmas Break
  • 25th Dec - 26th Dec
  • Closed:
    New Years Day
  • 1st Jan

Contact Support

  • Email: [email protected]
  • Telephone: 02 8880 7983
  • Hours:
    Monday-Friday 10am - 9pm AEST
  • Hours:
    Sat-Sun 10am - 3pm AEDT
  • Closed:
    Christmas Break
  • 25th Dec - 26th Dec
  • Closed:
    New Years Day
  • 1st Jan

2025 Registration System - FAQ

Admin - Why can't Participants see a product
A participant may be unable to view a product when registering due to a multitude of reasons which can be found through the products "Competition Detai...
Fri, 31 May, 2024 at 1:18 PM
Admin - How to Find All Registration Products - Created or In-Draft
This article shows a step by step guide for how to find all of your clubs registration products including products with non-playing roles and draft products...
Thu, 17 Oct, 2024 at 3:19 PM
Admin - How to Approve De-Registrations and Refund Requests
To approve a de-registration or refund that have been sent to the club please complete the following steps.  Step 1: Access the approvals tab for the c...
Fri, 31 May, 2024 at 1:12 PM
Admin - How to Find when a Registration has been approved
By following the steps bellow you will be able to view when a registration was accepted to the club as well as the Admin member who cited the registration. ...
Thu, 4 Jul, 2024 at 4:00 PM
Participant - Registration Groups explained
A registration group defines distinct categories for different football participants, each governed by specific registration regulations. There are currentl...
Wed, 4 Dec, 2024 at 11:59 AM
Participant - When can a Refund Request be triggered?
Refund requests can be initiated for registrations with a payment status of "PAID IN FULL" or "PAID REG FEE ONLY." All refund reques...
Fri, 13 Dec, 2024 at 12:12 PM
Participant - What is the Refund Process?
The refund process is designed to manage situations where participants seek to reclaim their registration fees in line with relevant refund policies that ma...
Fri, 13 Dec, 2024 at 12:12 PM